Description

Description

Enhance Your Ride-On Car Experience with the Remote Control for 12V Lamborghini Veneno (2 Seat)

Upgrade your child’s ride-on car with the Remote Control for 12V Lamborghini Veneno (2 Seat), an essential part that brings added functionality and excitement to their driving adventures. Designed specifically for the Lamborghini Veneno model, this remote control allows parents or guardians to take control of the car when needed, ensuring a safe and enjoyable experience for your little one.

Main Features and Benefits

  • Seamless Control: The remote control provides seamless control over the Lamborghini Veneno ride-on car, allowing you to steer, accelerate, and brake with ease. It offers a reliable connection and responsive commands, ensuring a smooth and enjoyable ride for your child.

  • Enhanced Safety: With the remote control in hand, you can ensure the safety of your child during their ride-on car adventures. Take control of the vehicle in crowded areas, near obstacles, or when your child needs assistance. It gives you peace of mind knowing that you have the ability to intervene whenever necessary.

  • Easy Operation: The remote control features intuitive buttons and controls, making it easy for parents or guardians to operate the car effortlessly. You can guide your child’s driving experience without any hassle, allowing them to explore and have fun within a safe environment.

Compatibility Information

It is essential to ensure the compatibility of the Remote Control for 12V Lamborghini Veneno (2 Seat) with your specific ride-on car model. To avoid any potential issues and returns, we recommend contacting our Customer Support for verification. They will provide you with the necessary assistance to confirm compatibility, ensuring you receive the correct remote control for your ride-on car.

Customer Support Information

We are committed to providing excellent customer support to enhance your shopping experience. If you have any questions, concerns, or need assistance with your purchase, please reach out to our Customer Support team. You can contact us via phone at 844-543-7847 or email us at support@kidsviponline.com. Our dedicated team is ready to help you make an informed decision and address any inquiries you may have.

Please note that the Remote Control for 12V Lamborghini Veneno (2 Seat) is considered a Final Sale and is non-refundable or exchangeable. Therefore, we encourage you to verify compatibility with our Customer Support team before placing your order.

Shipping & Delivery

Shipping & Delivery

Shipping Information
Handling and Delivery
  • Handling Time: 1-3 business days*.
  • Delivery Time: 4-7 business days*.
  • Note: Delivery times may vary due to the current global situation and are dependent on our third-party shipping providers.
Shipping Methods
  • Carriers: We use UPS, USPS, Pilot, or FedEx Home delivery.
  • Package Tracking: Each toy box is shipped separately, and a tracking number will be provided via email once it leaves our warehouse.
Free Shipping
  • Availability: Free shipping is available on all our ride-on cars, spare parts, and accessories.
  • Applicable Locations: Only within the 48 contiguous states of the USA.
International Shipping
  • Canadian Customers: Please check the shipping quote before placing your order or visit our Canadian store for ride-on cars.
  • Other Locations: We do not ship to locations outside the US mainland or to PO Boxes.
Additional Information
  • Address Details: Ensure your full address, telephone number, and email are included in your order to facilitate contact in case of delivery issues.
Returns & Refunds

Returns & Refunds

Returns & Refunds

Policy Overview:
  • Eligible returns are accepted within 14 days for items that are new, unused, and in their original packaging.
  • To initiate a return, the buyer must purchase a return shipping label with tracking information and provide it to Kids VIP.
  • Upon receiving and inspecting the returned item, a refund will be issued.
Restocking Fees:
  • Items not returned in new and unused condition may incur a restocking fee of up to 60%.
DOA & Damaged Items:
  • Any items that are damaged or not as described must be reported within 48 hours of delivery.
  • Reports must be made either by phone at 844-543-7847 or via email at support@kidsviponline.com.
  • Full service including replacement of damaged parts or the entire item is provided if the damage occurred during shipping. Buyers are required to open a claim with the shipping company and provide all necessary documentation and photos.
Tax Information:
  • Sales tax of 6% is applicable on all products shipped within the state of Florida, as required by law.
Part Sales:
  • All parts are considered final sale and cannot be returned for a refund, exchange, or store credit.
Refund Processing Fees:
  • Refunds issued via Credit Card or PayPal are subject to a 5% processing fee.

Cancellation & Refused Packages

Cancellation Policy:
  • A 5% processing fee is applied for all cancellations.
  • Orders that have already been shipped cannot be canceled.
Refusing Delivery:
  • If a package is refused upon delivery, the buyer is responsible for a 40% restocking fee.
  • Following the return and inspection of the item, a refund will be processed.
Warranty

Warranty

Standard Warranty
  • Coverage: All electrical parts of ride-on cars are covered for up to 6 months.
  • Exclusions: Physical or water damage is not covered.
Extended Warranty
  • Duration: Protect your product with an extended warranty for up to 3 years.
  • Benefits:
    • Full coverage from the date of purchase.
    • 100% parts and labor coverage.
    • Includes accidental damage.
    • Free shipping within the continental US.
  • Partnership: Extended warranties provided through Consumer Priority Service. Option available next to the ‘Add to Cart’ button.
Troubleshooting

Troubleshooting

Issue 1: Battery Failure
Symptoms:
  • Vehicle won’t power on.
  • Short runtime.
  • Sluggish movement.
Solutions:
  • Check Connections: Confirm that the battery is securely connected to the ride-on toy’s wiring.
  • Test Voltage: Utilize a voltmeter to measure the battery’s voltage. Replace the battery if the voltage is substantially lower than the toy’s specifications.
  • Inspect Charger: Ensure that the charger is functioning correctly.
Issue 2: Motor Issues
Symptoms:
  • Grinding or clunking noises from the wheels.
  • One or more wheels not spinning.
  • Vehicle powers on but doesn’t move.
Solutions:
  • Check Wire Connections: Examine the connections to the motors. Secure any loose connections or re-solder any broken wires.
  • Test Individual Motors: Where possible, disconnect each motor and test them separately to identify the defective one.
  • Consider Replacement: If the motor wiring is intact and the motor still fails to operate, replacement may be necessary.
Issue 3: Steering Malfunction
Symptoms:
  • Steering wheel feels loose or unresponsive.
  • Vehicle doesn’t turn in the desired direction.
Solutions:
  • Tighten Steering Rod Bolt: Find the bolt on the steering rod and ensure it is tightened completely.
  • Check Steering Motor Connection: Check that the steering motor is securely connected.
  • Inspect Steering Wheel Bolt: Ensure that the bolt connecting the steering wheel to the steering rod is secured.
Spare Parts

Spare Parts

Look for Spare Parts? – If you are looking for spare parts for this product Click here https://kidsviponline.com/spare-parts/

Assembly

Assembly

We understand your eagerness to see your child enjoy their new ride-on toy! To ensure a smooth setup, every purchase comes with comprehensive assembly instructions. Plus, our YouTube channel features detailed video tutorials tailored to your specific model.

If you need to revisit the setup process or if your ride-on didn’t come with instructions, don’t fret! All the assembly guidance you need is readily available on our YouTube channel.

https://www.youtube.com/channel/UCb1htf7_3NaGN9uGVOwgv6w