Description
Additional information
Customer Reviews
Shipping & Delivery
Returns & Refunds
Warranty
Troubleshooting
Spare Parts
Assembly

Description

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Description

Meet our new 12V Mercedes-Benz Mantis Edition Quad, manufactured by INJUSA, our exclusive Spanish partner! This Mercedes-Benz 12V quad model is ideal for children who enjoy going on adventures and discovering new things! The realistic, authentic design, powerful, long-lasting 12V battery, and upgraded 12V HP motor provide an unforgettable and unrivaled riding experience for your child! This model can reach a top speed of 3-4 mph and is appropriate for children aged 2 to 5 with a maximum carrying weight capacity of 60 lbs. The extra-wide, durable wheels ensure a smooth ride for all of your off-road adventures. All in all, this unit ensures more playtime and top-rated performance!

Features	Description
Brand	INJUSA Official 12V Mercedes-Benz Mantis Ride-On Quad/ATV for Kids
Remote Control	NO
Color	Red
Seats	1 Seat
Acceleration	UPGRADED: Progressive Acceleration
Soft start	NA
Wheels/Tires Material	Oversized Rubber-Stripped Wheels
Charger included	YES
Battery	UPGRADED: 12V Total
Motors	UPGRADED: 12V HP Motor
Maximum speed	3-4 MPH
Dimensions	35.5 x 23 x 23.6 in
Carrying weight	Up to 60 Lbs
Recommended age	2-5 Years Old
Warranty	KidsVip offers Lifetime On-Site and Remote Tech Support on all our products and provides a Warranty for 6 months on electrical parts including chargers and batteries. KidsVip also offers an additional full 2 or 3-year warranty that includes all-electric parts and support (please read more information at checkout)
Warranty battery	6 Months
Availability	PRODUCT IN STOCK

Design and Construction

An In-depth Look at the 12V Mercedes-Benz Mantis Ride-On Quad/ATV for Kids

Take a moment to marvel at the INJUSA Official 12V Mercedes-Benz Mantis – a kid’s dream ride-on! This ATV, officially licensed by Mercedes-Benz, perfectly captures the essence of adventure and thrill, tailor-made for our young explorers.

Construction and Durability: Materials and Build Quality

Engineered for endless fun, the INJUSA Mercedes-Benz Mantis Ride-On Quad stands up to rigorous play. The robust construction, supported by quality materials, promises a ride that’s both sturdy and stylish. And those oversized wheels? Not only are they an eye-catcher but they’re built with a rubber strip in the center, ensuring balanced, stable rides, every time.

Safety Features: Keeping Kids Safe During Playtime

Playtime should always be safe, and INJUSA ensures just that. The quad boasts progressive acceleration, eliminating sudden jolts.

User Experience

Ride Quality and Comfort: What Kids Can Expect

Buckle up for an electrifying ride! The quad’s enhanced 12V battery and HP motor promise exhilarating speeds of up to 3-4 MPH. Add to that a comfortable seat and progressive acceleration, and you have a ride that’s smooth, safe, and exciting!

Maintenance and Longevity: Tips for Keeping the Vehicle in Top Shape

Ensure longevity with simple care! While the quad is designed for durability, periodic checks, and a keen eye on the battery health will go a long way. Regular cleaning and storing in a safe environment will keep the quad looking and performing its best.

Unboxing and Assembly: What to Expect

Unpacking this beauty is a breeze. With easy-to-follow instructions and minimal assembly, you’ll have the quad up and running in no time. And guess what? The charger is included, so charge up and let the adventures begin!

Warranty and After-Sales Support: Ensuring Your Investment

With KidsVip, you’re always covered. Enjoy a 6-month warranty on electrical components including the battery. Need extended peace of mind? Opt for the 2 or 3-year full warranty, covering all electric parts with unmatched support. Plus, with KidsVip’s lifetime on-site and remote tech support, you’re always in safe hands.

Additional information

Weight	40 kg
Seat	Upgraded Leather Seat for 2 Reiders
Wheels	Upgraded Eva Rubber Wheels
Motors	4 x HD 24V Motors
MP4 Multimedia	YES

Customer Reviews

Good quality

Good quality

If you're looking for a good bigger ATV, I highly suggest this one! It's still cute and small, it's not too big and fast for my boy yet!

Very cute, love the thing very much. My son has a lot of fun with it.

Everything went smoothly. there were no missing parts, and assembly was simple (approx. 1h). The atv looks fantastic, This product comes highly recommended by me.

Shipping & Delivery

Shipping Information

Handling and Delivery

Handling Time: 1-3 business days*.
Delivery Time: 4-7 business days*.
Note: Delivery times may vary due to the current global situation and are dependent on our third-party shipping providers.

Shipping Methods

Carriers: We use UPS, USPS, Pilot, or FedEx Home delivery.
Package Tracking: Each toy box is shipped separately, and a tracking number will be provided via email once it leaves our warehouse.

Free Shipping

Availability: Free shipping is available on all our ride-on cars, spare parts, and accessories.
Applicable Locations: Only within the 48 contiguous states of the USA.

International Shipping

Canadian Customers: Please check the shipping quote before placing your order or visit our Canadian store for ride-on cars.
Other Locations: We do not ship to locations outside the US mainland or to PO Boxes.

Additional Information

Address Details: Ensure your full address, telephone number, and email are included in your order to facilitate contact in case of delivery issues.

Returns & Refunds

Policy Overview:

Eligible returns are accepted within 14 days for items that are new, unused, and in their original packaging.
To initiate a return, the buyer must purchase a return shipping label with tracking information and provide it to Kids VIP.
Upon receiving and inspecting the returned item, a refund will be issued.

Restocking Fees:

Items not returned in new and unused condition may incur a restocking fee of up to 60%.

DOA & Damaged Items:

Any items that are damaged or not as described must be reported within 48 hours of delivery.
Reports must be made either by phone at 844-543-7847 or via email at support@kidsviponline.com.
Full service including replacement of damaged parts or the entire item is provided if the damage occurred during shipping. Buyers are required to open a claim with the shipping company and provide all necessary documentation and photos.

Tax Information:

Sales tax of 6% is applicable on all products shipped within the state of Florida, as required by law.

Part Sales:

All parts are considered final sale and cannot be returned for a refund, exchange, or store credit.

Refund Processing Fees:

Refunds issued via Credit Card or PayPal are subject to a 5% processing fee.

Cancellation & Refused Packages

Cancellation Policy:

A 5% processing fee is applied for all cancellations.
Orders that have already been shipped cannot be canceled.

Refusing Delivery:

If a package is refused upon delivery, the buyer is responsible for a 40% restocking fee.
Following the return and inspection of the item, a refund will be processed.

Warranty

Standard Warranty

Coverage: All electrical parts of ride-on cars are covered for up to 6 months.
Exclusions: Physical or water damage is not covered.

Extended Warranty

Duration: Protect your product with an extended warranty for up to 3 years.
Benefits:
- Full coverage from the date of purchase.
- 100% parts and labor coverage.
- Includes accidental damage.
- Free shipping within the continental US.
Partnership: Extended warranties provided through Consumer Priority Service. Option available next to the ‘Add to Cart’ button.

More Information on this page https://kidsviponline.com/warranty-information/

Troubleshooting

Issue 1: Battery Failure

Symptoms:

Vehicle won’t power on.
Short runtime.
Sluggish movement.

Solutions:

Check Connections: Confirm that the battery is securely connected to the ride-on toy’s wiring.
Test Voltage: Utilize a voltmeter to measure the battery’s voltage. Replace the battery if the voltage is substantially lower than the toy’s specifications.
Inspect Charger: Ensure that the charger is functioning correctly.

Issue 2: Motor Issues

Symptoms:

Grinding or clunking noises from the wheels.
One or more wheels not spinning.
Vehicle powers on but doesn’t move.

Solutions:

Check Wire Connections: Examine the connections to the motors. Secure any loose connections or re-solder any broken wires.
Test Individual Motors: Where possible, disconnect each motor and test them separately to identify the defective one.
Consider Replacement: If the motor wiring is intact and the motor still fails to operate, replacement may be necessary.

Issue 3: Steering Malfunction

Symptoms:

Steering wheel feels loose or unresponsive.
Vehicle doesn’t turn in the desired direction.

Solutions:

Tighten Steering Rod Bolt: Find the bolt on the steering rod and ensure it is tightened completely.
Check Steering Motor Connection: Check that the steering motor is securely connected.
Inspect Steering Wheel Bolt: Ensure that the bolt connecting the steering wheel to the steering rod is secured.

Spare Parts

Look for Spare Parts? – If you are looking for spare parts for this product Click here https://kidsviponline.com/spare-parts/

Assembly

We understand your eagerness to see your child enjoy their new ride-on toy! To ensure a smooth setup, every purchase comes with comprehensive assembly instructions. Plus, our YouTube channel features detailed video tutorials tailored to your specific model.

If you need to revisit the setup process or if your ride-on didn’t come with instructions, don’t fret! All the assembly guidance you need is readily available on our YouTube channel.

https://www.youtube.com/channel/UCb1htf7_3NaGN9uGVOwgv6w