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24V Audi Q5 Remote

Original price was: $79.99.Current price is: $60.99.

Please make sure that this item corresponds to your ride on car.

Please note that this item is not refundable, not exchangeable, and would be considered a Final Sale.

For more assistance, you can contact us before placing your order at 844 543 7847 or at support@kidsviponline.com

4 in stock

Maximum Purchase: 1 Unit(s)

Description

Description

Ride-On Car Upgrade: Enhance Performance with the Audi Q5 Remote

The Audi Q5 Remote is an essential accessory designed to elevate the performance of your ride-on car. With its impressive features and benefits, this remote is a must-have addition to your little one’s driving adventures.

Main Features and Benefits

  • Improved Control: The Audi Q5 Remote provides precise and responsive control over your ride-on car, allowing you to steer effortlessly and navigate with confidence. It enhances the overall driving experience, ensuring smooth turns and optimal maneuverability.
  • Extended Range: Experience the freedom to explore further! This remote offers an extended range, allowing you to operate your ride-on car from a greater distance. You can now supervise your child’s driving from a comfortable vantage point, ensuring their safety while maintaining a sense of adventure.
  • Enhanced Safety: The Audi Q5 Remote prioritizes safety as a key feature. You have the power to override your child’s control in emergency situations, instantly applying brakes or redirecting the car away from potential hazards. It gives you peace of mind, knowing that you can intervene whenever necessary.

Compatibility Information

To ensure a seamless integration with your ride-on car, it is essential to verify the compatibility of the Audi Q5 Remote with your specific model. We highly recommend reaching out to our dedicated Customer Support team, who will gladly assist you in confirming compatibility before making your purchase. Preventing any potential issues and returns is crucial, as we want to provide you with a hassle-free experience.

Customer Support Information

We value your satisfaction and are committed to providing excellent customer support. If you have any questions or need assistance, our knowledgeable team is ready to help. You can reach us via phone at 844-543-7847 or through email at support@kidsviponline.com. We aim to make it easy for you to connect with us, ensuring that your concerns are addressed promptly and professionally.

Please note that the Audi Q5 Remote is a final sale item, and it is not eligible for refund or exchange. Therefore, we kindly request that you verify compatibility before placing your order. Our Customer Support team will be more than happy to guide you through this process.

Upgrade your ride-on car with the Audi Q5 Remote today and unlock a new level of performance, control, and safety for your little driver.

Customer Reviews

Customer Reviews

Shipping & Delivery

Shipping & Delivery

Shipping Information
Handling and Delivery
  • Handling Time: 1-3 business days*.
  • Delivery Time: 4-7 business days*.
  • Note: Delivery times may vary due to the current global situation and are dependent on our third-party shipping providers.
Shipping Methods
  • Carriers: We use UPS, USPS, Pilot, or FedEx Home delivery.
  • Package Tracking: Each toy box is shipped separately, and a tracking number will be provided via email once it leaves our warehouse.
Free Shipping
  • Availability: Free shipping is available on all our ride-on cars, spare parts, and accessories.
  • Applicable Locations: Only within the 48 contiguous states of the USA.
International Shipping
  • Canadian Customers: Please check the shipping quote before placing your order or visit our Canadian store for ride-on cars.
  • Other Locations: We do not ship to locations outside the US mainland or to PO Boxes.
Additional Information
  • Address Details: Ensure your full address, telephone number, and email are included in your order to facilitate contact in case of delivery issues.
Returns & Refunds

Returns & Refunds

Returns & Refunds

Policy Overview:
  • Eligible returns are accepted within 14 days for items that are new, unused, and in their original packaging.
  • To initiate a return, the buyer must purchase a return shipping label with tracking information and provide it to Kids VIP.
  • Upon receiving and inspecting the returned item, a refund will be issued.
Restocking Fees:
  • Items not returned in new and unused condition may incur a restocking fee of up to 60%.
DOA & Damaged Items:
  • Any items that are damaged or not as described must be reported within 48 hours of delivery.
  • Reports must be made either by phone at 844-543-7847 or via email at support@kidsviponline.com.
  • Full service including replacement of damaged parts or the entire item is provided if the damage occurred during shipping. Buyers are required to open a claim with the shipping company and provide all necessary documentation and photos.
Tax Information:
  • Sales tax of 6% is applicable on all products shipped within the state of Florida, as required by law.
Part Sales:
  • All parts are considered final sale and cannot be returned for a refund, exchange, or store credit.
Refund Processing Fees:
  • Refunds issued via Credit Card or PayPal are subject to a 5% processing fee.

Cancellation & Refused Packages

Cancellation Policy:
  • A 5% processing fee is applied for all cancellations.
  • Orders that have already been shipped cannot be canceled.
Refusing Delivery:
  • If a package is refused upon delivery, the buyer is responsible for a 40% restocking fee.
  • Following the return and inspection of the item, a refund will be processed.
Warranty

Warranty

Standard Warranty
  • Coverage: All electrical parts of ride-on cars are covered for up to 6 months.
  • Exclusions: Physical or water damage is not covered.
Extended Warranty
  • Duration: Protect your product with an extended warranty for up to 3 years.
  • Benefits:
    • Full coverage from the date of purchase.
    • 100% parts and labor coverage.
    • Includes accidental damage.
    • Free shipping within the continental US.
  • Partnership: Extended warranties provided through Consumer Priority Service. Option available next to the ‘Add to Cart’ button.
Troubleshooting

Troubleshooting

Issue 1: Battery Failure
Symptoms:
  • Vehicle won’t power on.
  • Short runtime.
  • Sluggish movement.
Solutions:
  • Check Connections: Confirm that the battery is securely connected to the ride-on toy’s wiring.
  • Test Voltage: Utilize a voltmeter to measure the battery’s voltage. Replace the battery if the voltage is substantially lower than the toy’s specifications.
  • Inspect Charger: Ensure that the charger is functioning correctly.
Issue 2: Motor Issues
Symptoms:
  • Grinding or clunking noises from the wheels.
  • One or more wheels not spinning.
  • Vehicle powers on but doesn’t move.
Solutions:
  • Check Wire Connections: Examine the connections to the motors. Secure any loose connections or re-solder any broken wires.
  • Test Individual Motors: Where possible, disconnect each motor and test them separately to identify the defective one.
  • Consider Replacement: If the motor wiring is intact and the motor still fails to operate, replacement may be necessary.
Issue 3: Steering Malfunction
Symptoms:
  • Steering wheel feels loose or unresponsive.
  • Vehicle doesn’t turn in the desired direction.
Solutions:
  • Tighten Steering Rod Bolt: Find the bolt on the steering rod and ensure it is tightened completely.
  • Check Steering Motor Connection: Check that the steering motor is securely connected.
  • Inspect Steering Wheel Bolt: Ensure that the bolt connecting the steering wheel to the steering rod is secured.
Spare Parts

Spare Parts

Look for Spare Parts? – If you are looking for spare parts for this product Click here https://kidsviponline.com/spare-parts/

Assembly

Assembly

We understand your eagerness to see your child enjoy their new ride-on toy! To ensure a smooth setup, every purchase comes with comprehensive assembly instructions. Plus, our YouTube channel features detailed video tutorials tailored to your specific model.

If you need to revisit the setup process or if your ride-on didn’t come with instructions, don’t fret! All the assembly guidance you need is readily available on our YouTube channel.

https://www.youtube.com/channel/UCb1htf7_3NaGN9uGVOwgv6w