Virtual Diagnostic Assessment Call

Professional Ride-On Vehicle Troubleshooting Consultation

Need help diagnosing an issue with your ride-on car, ATV, UTV, go-kart, or dirt bike? Schedule a one-on-one video consultation with an experienced KidsVip technician who will help identify the problem and recommend the best course of action.

What's Included

✔ 25-minute live video call with a technician
✔ Real-time troubleshooting and diagnostics
✔ Review of vehicle symptoms and performance issues
✔ Identification of likely faulty parts or components
✔ Repair recommendations and next steps
✔ Parts recommendations (if required)

How It Works

1. Purchase the Virtual Diagnostic Assessment Call for $29.99 CAD + applicable taxes.

2. After completing your purchase, please provide your phone number, preferred contact method (FaceTime or WhatsApp), and preferred date and time for the call in the Order Notes at checkout or by emailing us after your purchase.

3. We will contact you to confirm your appointment.

4. During the video call, you will show the vehicle and demonstrate the issue.

5. Our technician will perform a live assessment and provide troubleshooting recommendations and next steps.

Common Issues We Assess

• Vehicle won't start

• Battery and charging issues

• Motor problems

• Throttle or pedal malfunctions

• Steering concerns

• Electrical faults

• Remote control issues

• Performance problems

• Accident or damage assessments

Appointment Duration

25-Minute Video Call

Contact Information Required

After completing your purchase, please provide the following information:

• Phone Number

• Preferred Contact Method (FaceTime or WhatsApp)

• Preferred Date and Time for the Call

You may provide this information in the Order Notes at checkout or by emailing us after your purchase. Once we receive your information, we will contact you to confirm your appointment.

Important Notes

• This service is for diagnostic and troubleshooting purposes only.

• Repairs, replacement parts, and labor are not included.

• An accurate assessment depends on the information and demonstration provided during the call.

• In some cases, additional testing, parts, or an in-person inspection may be required.

• Missed appointments without notice may require rebooking.

Customer Support

If you have questions before booking, please contact our team and we will be happy to assist.

Price: $29.99 CAD + Applicable Taxes

ALL SALES ARE FINAL – NO REFUNDS ON COMPLETED VIRTUAL ASSESSMENT CALLS.