Lexus Remote: Enhance Your Ride-On Car Experience

Upgrade your child’s ride-on car with the Lexus Remote, a must-have accessory that brings added convenience and control to their playtime adventures. Designed specifically for Lexus ride-on cars, this remote offers an array of features that will elevate the overall performance and enjoyment of the toy vehicle.

Main Features:

Seamless Control: The Lexus Remote allows parents or guardians to effortlessly steer the ride-on car from a distance, providing a sense of security and supervision. With responsive controls, you can easily guide the car in any direction, ensuring your child’s safety and enjoyment.
Multiple Speed Options: Enjoy the flexibility of adjusting the speed of the ride-on car to match your child’s skill level and the environment. The Lexus Remote offers different speed settings, allowing you to set the pace that suits your child’s comfort and confidence.
Additional Functions: Apart from steering and speed control, the Lexus Remote boasts a range of additional functions to enhance the play experience. These features may include horn sounds, realistic engine revving noises, and even built-in music options, adding a touch of realism and excitement to every ride.

Benefits:

Improved Safety: By using the Lexus Remote, you can actively supervise your child’s ride-on car experience, ensuring they stay on the right path and avoid potential hazards. It offers an extra layer of control, allowing you to prevent accidents and keep your child out of harm’s way.
Enhanced Fun and Engagement: With the Lexus Remote, you can actively participate in your child’s playtime adventures. Whether it’s racing around the yard or exploring the neighborhood, this accessory enables you to join the fun and create lasting memories together.
Convenient Parental Control: The ability to remotely steer and adjust the speed of the ride-on car gives parents or guardians greater control over the playtime experience. You can guide the car through tight spaces, navigate obstacles, and ensure your child stays within a safe perimeter.

Compatibility Information: Verify Compatibility with Customer Support

To ensure a seamless integration of the Lexus Remote with your ride-on car, we strongly recommend verifying compatibility with our dedicated Customer Support team. Due to variations in models and manufacturing specifications, it’s crucial to obtain accurate information before making a purchase.

Please contact our Customer Support team at 844-543-7847 or via email at support@kidsviponline.com. Our friendly representatives will be more than happy to assist you in confirming compatibility and addressing any questions or concerns you may have.

Note: Verifying compatibility with our Customer Support team is essential to prevent any potential issues or returns. We value your satisfaction and want to ensure that the Lexus Remote is the perfect fit for your ride-on car.

Customer Support Information: We’re Here to Help!

We understand that providing excellent customer support is vital to your overall shopping experience. If you have any questions, need assistance, or require additional information about the Lexus Remote or any other products, our Customer Support team is ready to assist you.

You can reach our dedicated support representatives through the following channels:

Phone: Call us at 844-543-7847 during our business hours for immediate assistance.
Email: Feel free to send an email to support@kidsviponline.com, and we’ll respond promptly to your inquiries.

We are committed to delivering exceptional service and ensuring that you have a smooth and enjoyable shopping experience. Our team is here to help you make the most of your purchase, and we look forward to assisting you with any concerns or questions you may have.

Note: The Lexus Remote is sold as a final sale item, and all sales are non-refundable. Please ensure compatibility and consider the features and benefits of this accessory before making your purchase.

Customer Reviews

Shipping & Delivery

Shipping Information

Handling and Delivery

Handling Time: 1-3 business days*.
Delivery Time: 4-7 business days*.
Note: Delivery times may vary due to the current global situation and are dependent on our third-party shipping providers.

Shipping Methods

Carriers: We use UPS, USPS, Pilot, or FedEx Home delivery.
Package Tracking: Each toy box is shipped separately, and a tracking number will be provided via email once it leaves our warehouse.

Free Shipping

Availability: Free shipping is available on all our ride-on cars, spare parts, and accessories.
Applicable Locations: Only within the 48 contiguous states of the USA.

International Shipping

Canadian Customers: Please check the shipping quote before placing your order or visit our Canadian store for ride-on cars.
Other Locations: We do not ship to locations outside the US mainland or to PO Boxes.

Additional Information

Address Details: Ensure your full address, telephone number, and email are included in your order to facilitate contact in case of delivery issues.

Returns & Refunds

Policy Overview:

Eligible returns are accepted within 14 days for items that are new, unused, and in their original packaging.
To initiate a return, the buyer must purchase a return shipping label with tracking information and provide it to Kids VIP.
Upon receiving and inspecting the returned item, a refund will be issued.

Restocking Fees:

Items not returned in new and unused condition may incur a restocking fee of up to 60%.

DOA & Damaged Items:

Any items that are damaged or not as described must be reported within 48 hours of delivery.
Reports must be made either by phone at 844-543-7847 or via email at support@kidsviponline.com.
Full service including replacement of damaged parts or the entire item is provided if the damage occurred during shipping. Buyers are required to open a claim with the shipping company and provide all necessary documentation and photos.

Tax Information:

Sales tax of 6% is applicable on all products shipped within the state of Florida, as required by law.

Part Sales:

All parts are considered final sale and cannot be returned for a refund, exchange, or store credit.

Refund Processing Fees:

Refunds issued via Credit Card or PayPal are subject to a 5% processing fee.

Cancellation & Refused Packages

Cancellation Policy:

A 5% processing fee is applied for all cancellations.
Orders that have already been shipped cannot be canceled.

Refusing Delivery:

If a package is refused upon delivery, the buyer is responsible for a 40% restocking fee.
Following the return and inspection of the item, a refund will be processed.

Warranty

Standard Warranty

Coverage: All electrical parts of ride-on cars are covered for up to 6 months.
Exclusions: Physical or water damage is not covered.

Extended Warranty

Duration: Protect your product with an extended warranty for up to 3 years.
Benefits:
- Full coverage from the date of purchase.
- 100% parts and labor coverage.
- Includes accidental damage.
- Free shipping within the continental US.
Partnership: Extended warranties provided through Consumer Priority Service. Option available next to the ‘Add to Cart’ button.

More Information on this page https://kidsviponline.com/warranty-information/

Troubleshooting

Issue 1: Battery Failure

Symptoms:

Vehicle won’t power on.
Short runtime.
Sluggish movement.

Solutions:

Check Connections: Confirm that the battery is securely connected to the ride-on toy’s wiring.
Test Voltage: Utilize a voltmeter to measure the battery’s voltage. Replace the battery if the voltage is substantially lower than the toy’s specifications.
Inspect Charger: Ensure that the charger is functioning correctly.

Issue 2: Motor Issues

Symptoms:

Grinding or clunking noises from the wheels.
One or more wheels not spinning.
Vehicle powers on but doesn’t move.

Solutions:

Check Wire Connections: Examine the connections to the motors. Secure any loose connections or re-solder any broken wires.
Test Individual Motors: Where possible, disconnect each motor and test them separately to identify the defective one.
Consider Replacement: If the motor wiring is intact and the motor still fails to operate, replacement may be necessary.

Issue 3: Steering Malfunction

Symptoms:

Steering wheel feels loose or unresponsive.
Vehicle doesn’t turn in the desired direction.

Solutions:

Tighten Steering Rod Bolt: Find the bolt on the steering rod and ensure it is tightened completely.
Check Steering Motor Connection: Check that the steering motor is securely connected.
Inspect Steering Wheel Bolt: Ensure that the bolt connecting the steering wheel to the steering rod is secured.

Spare Parts

Look for Spare Parts? – If you are looking for spare parts for this product Click here https://kidsviponline.com/spare-parts/

Assembly

We understand your eagerness to see your child enjoy their new ride-on toy! To ensure a smooth setup, every purchase comes with comprehensive assembly instructions. Plus, our YouTube channel features detailed video tutorials tailored to your specific model.

If you need to revisit the setup process or if your ride-on didn’t come with instructions, don’t fret! All the assembly guidance you need is readily available on our YouTube channel.

https://www.youtube.com/channel/UCb1htf7_3NaGN9uGVOwgv6w